Avoid sharing an account among users

Google Accounts, such as maria@solarmora.com, are intended for use by only one person. If multiple people in your organization frequently use the same account by sharing the username and password, it could cause the following problems for users:

  • They might reach an account threshold—With multiple people using the same account, it increases the chances that an account will reach a threshold.
  • They might see a challenge or question—If we suspect that an unauthorized person is trying to access one of your user’s accounts, we present them with an extra security question or login challenge. Learn more
  • The account might be temporarily locked—If one person using the account is unable to answer a security question or resolve a login challenge, the account might be temporarily locked for everyone.

Tip: If users need another email address, or manage email for other users, learn about adding email addresses.

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