Reset a user's password

If a user forgets their password, or if you think their account's security might have been compromised, you can reset the user's password.

To make it easy for users to contact you when they need help with their password, add password recovery information for users.

To reset a user's password:

  1. Sign in to the Google Admin console.
  2. Find the user account.
  3. Click the user's row to open their information page.
  4. Click at the upper right corner of the page.
  5. Fill out the form to type (and retype) the new password.

    As you type, a graph evaluates the security level of your password. The password must be at least eight characters long. Click the Password strength link for more tips on creating strong passwords.

  6. Optionally check the box that forces the user to change the password the next time they sign in.

    Note: For third party clients using application specific passwords, you may be required to regenerate and enter your password again.

  7. After resetting the password, be sure to let the user know about their new password!