Using a team account? See instead Suspend a user from a team account.
You can temporarily block a user's access to your organization's Google services by suspending their account. When you suspend an account, the user's:
- Email, documents, calendars, Google+ posts or other data aren't deleted.
- Shared documents are still accessible to collaborators.
- New email and calendar invitations are blocked.
Note: If Google suspended an account, rather than an administrator, email might still be delivered, depending on the context of the suspension.
After suspending a user, you can restore the account at any time.
Important: Suspended accounts are still charged at the same rate as active accounts on both the Annual billing plan and the Flexible plan. To avoid charges for a user account you don't need, you can delete it instead.
Before you begin
What happens to a suspended user’s account and data?
- G Suite access—G Suite services, such as Google Drive files, Gmail, and so on are unavailable to the user.
- Files and calendars—All events created by the user remain visible on invitees' calendars. The user's G Suite data, including all file types, Gmail, and calendar data (except for shared calendars) is unavailable to the user. For some data, you can transfer ownership to another user.
- Sites pages—Pages created by the user are unavailable to the user. As an administrator, you can remove the sites.
- Google Vault—All the user's Vault data is unavailable to the user, regardless of any retention settings or holds that might be in effect.
- Google Play—The user's Google Play developer account is unavailable to the user. You can transfer some apps to another developer account, but you can't transfer apps that offer subscription products.
- Google Keep—The user’s Keep notes are unavailable to the user. Shared Keep notes are still available to collaborators.
- Google+—The user's Google+ profile and circles are unavailable. If the user is the sole owner of a community, collection, or events, the community remains, but any collection or events are deleted. For details about what happens to a suspended Google+ profile or page, see Currents profile suspensions.
- Brand account—If your organization uses a Brand Account, any assets owned solely by one user, such as Google+ pages, Google My Business listings, and YouTube channels, are unavailable to the user. If there are other owners, the assets are transferred to another owner’s G Suite account.
- Non-core services—Content in the user's non-core services, such as YouTube and Blogger, is unavailable to the user.
If you suspend a user's account while they're in a chat in classic Hangouts, the user can continue to participate until the session is over.
Suspend an individual user
- From the Admin console Home page, go to Users.
- In the Users list, find the user. If you need help, see Find a user account.
- Hover over the user you want to suspend and click More Suspend user.
You can also find this option at the top-left of the user's account page, under More .
- Click Suspend to confirm.
Suspend users in bulk
To suspend multiple users using a CSV file, follow the directions in Add several users at once.
In the downloaded CSV template, in the New Status [Upload Only] column, enter Suspended.