Telmex/Triara: Set up G Suite MX records

Introduction

To update your MX records with this Domain Name System (DNS) provider, first understand MX records and learn how to configure them for G Suite in general.

Steps

Triara does not allow you to access the DNS console, so you must call Triara and ask them to make the change.

  1. First, call 01 800 026 0000 option 4, and ask Triara to change the DNS records so that they direct your mail to Google. Ask the representative to remove the MX records that refer to Triara
  2. Include the MX record values shown in the MX record values table.
  3. To follow up with Triara, send an email to facturacion@triara.com asking for them to make a change in your MX records.
     
Be aware it may take as long as 72 hours before DNS changes are propagated, depending on the time to live (TTL) that was configured for your records. Until records have been updated worldwide, you will still receive traffic to your old server.

Troubleshooting

Follow the steps within Troubleshoot MX records to fix your DNS setup.

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