Rename a user or change a user's email address
This article is for administrators. To change your display name, go here instead. To change your email address for work or school, ask your admin to follow the instructions in this article.
As an admin for your organization's G Suite or Cloud Identity service, you can change a user’s name and email address in the Google Admin console. When you change the display name, you change the name that shows up in emails they send, calendar invites, and other Google services.
When you change a user's email address, they must use the new email address to sign in to their Google Account. Changing a user's name doesn't affect their email address, unless you also change the address. If a user simply needs an alternative email address, consider setting up an email alias.
Note: When you change or update an email address while renaming a user, the previous email address automatically becomes an alias. When the maximum number of allowed aliases is reached (30), you can't rename the user. If you try, the operation fails.
Change a user’s name or email address
From the Admin console Home page, go to Users.
- In the Users list, find the user. Learn how to find a user account.
- Point to the user that you want to rename and click Rename user.
You can also find this option at the top-left of the user's account page.
- Change any of the following details:
- First name and Last name—The name that shows up in emails they send.
- Primary email address—Their email address and name they sign in with.
- Email domain—If your organization has more than one domain, next to @, click the Down arrow and choose a domain.
Note: Only the primary domain or any additional (secondary) domains added to your organization's account are available for the email address. You can't use another domain, such as gmail.com.
- Click Rename.
If you change an email address...
- The user must now sign in to their Google Account with the new address.
- The user continues to receive mail at the old address (it becomes an email alias).
- If the user's new primary email address matches an existing Google Account, you might be prompted to resolve the conflict before you can rename the user. Learn more about conflicting accounts.
If you change a display name…
The new name appears:
- In messages the user sends (unless they change their own Gmail settings)
- In calendar invites, shared docs, and other Google services (unless the user changes their Google+ profile)
- In your company's Directory