As an administrator, you can specify where to deliver a user's email. By default, messages are delivered to the recipient's Gmail inbox and to any additional destinations specified for your domain.
The Email routing setting is being deprecated and will be removed from your Google Admin console. During the transition, the setting might be visible in your the Admin console. This setting is replaced by the Routing setting, and we recommend you update any Email routing settings with Routing settings.
Manage email destinations
We recommend you manage user's email destinations with recipient address mapping. You can also create an address list to exempt specific users from routing rules.
We recommend using one of these options to route a user's email to another address:
- To map mail destinations, follow the steps in Apply aliases to recipient addresses.
- For email routing with an address list, follow the steps in Set up routing for your domain or organization.
- To forward a user's email to another Google Workspace address, ask your user to set up a forwarding address.
- To remove existing email routing settings in a user's profile, clear user routes.
