As an administrator, you can specify where to deliver a user's email. By default, email is delivered to the recipient's Gmail inbox and to any additional destinations specified for the domain.
End-user routing is deprecated and removed from usage. Instead, you can manage mail destinations using recipient address mapping. You can also create an address list to exempt specific users from routing rules.
Manage mail destinations
- To map mail destinations, see Apply aliases to recipient addresses.
- For email routing with an address list, see Set up routing for your domain or organization.
- To forward a user's email to a Google Workspace address, ask the user to set up a forwarding address.
