Turn Gmail off in your Admin console

To turn Gmail on or off for some users but not others, see Turn Gmail on or off for a group of users.

You may choose to use another email service besides Gmail. If your organization does not plan to use Gmail, or you need to switch from Gmail to another email service, take the following actions. 

Before you begin

To stop using your G Suite domain's business address with Gmail, redirect mail flow to the email service you do want to use. If your domain's MX records are pointing to Google servers, update the records to instead point to the server that should get your mail.

If you turn off the Gmail service while your MX records are still directing mail flow to Google servers, all messages sent to your domain will bounce back to the sender. 

Steps to take to remove Gmail 

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Appsand thenG Suiteand thenGmailand thenAdvanced settings.

    Tip: To see Advanced settings, scroll to the bottom of the Gmail page.

  3. In the Organizations section, highlight your domain.
  4. Scroll down to the Uninstall Service section and click Uninstall Gmail.
  5. On the page that appears, carefully review the actions described to confirm that you want to proceed.
  6. Click Yes, uninstall Gmail.
  7. Click Save changes.

It can take up to one hour for this setting to affect individual user accounts. You can track changes under the Admin console audit log.

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