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Google Apps is now G Suite. Same service, new name. More about the name change.

Turn Gmail service Off for your domain

Note: The following instructions are for turning Gmail off for your entire domain. To turn Gmail on or off for a group of users, see: Turn Gmail on or off for a group of users.

After you configure an advanced Gmail setting, it may take up to one hour for that configuration to propagate to individual user accounts. You can track prior changes under Admin console audit log

To stop using your G Suite domain's business address with Gmail, redirect mail flow to the email service you do want to use. Then turn off the Gmail service in your Admin console:

  1. (Recommended) If your domain's MX records are currently pointing to Google servers, update the records to instead point to the server that should receive your mail.

    If you turn off the Gmail service while your MX records are still directing mail flow to Google servers, all messages sent to your domain will bounce back to the sender. 

  2. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  3. From the Admin console dashboard, go to Appsand thenG Suiteand thenGmailand thenAdvanced settings.

    Tip: To see Advanced settings, scroll to the bottom of the Gmail page.

  4. In the Organizations section, highlight your domain.
  5. Scroll down to the Uninstall Service section, and click Uninstall Gmail.
  6. On the page that appears, carefully review the actions described to confirm that you want to proceed.
  7. Click Yes, uninstall Gmail.
  8. Click Save changes.
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