You must meet the following system requirements before using GSMME.
If you have the legacy free edition of Google Apps, upgrade to G Suite to get this feature.
G Suite or G Suite for Education.
We recommend that you use the latest patches for both Windows and Outlook.
FAQsCan I run GSMME on the Exchange server?
No. It's strongly recommended that you run GSMME on a separate server.
Yes. GSMME does work in a hosted Exchange environment but you need to be aware that the profile is created differently.
To explain this a little further, GSMME accesses Exchange mailboxes using an administrator profile. If you use the server hostname/user option, GSMME creates a profile using these settings and uses the profile to access the mailboxes.
With hosted Exchange environments, and other complex network setups, direct MAPI access from Outlook to Exchange isn't possible. In that case, when you create the profile from Outlook using the Outlook wizard, GSMME uses Outlook Anywhere (also called MAPI/RPC over HTTP) to ensure that Exchange is accessible from the profile. Using Outlook Anywhere is the best way to connect to hosted Exchange services.
No. Administrator access is required.