GSMME system requirements

G Suite Migration for Microsoft Exchange

You must meet the following system requirements before using GSMME. 

Component Requirements
G Suite

If you have the legacy free edition of G Suite, upgrade to G Suite Basic to get this feature. 

G Suite or G Suite for Education.

Mail server
  • Microsoft Exchange Server (2000, 2003, 2007 or 2010) or IMAP server (any RFC 3501-compliant IMAP server, including Microsoft Exchange, Novell® GroupWise®, Cyrus, Courier, Dovecot, SunMail, Zimbra, or Gmail).
  • One administrative account on your server that has permission to read each user's mailbox. In Microsoft Exchange, the permission Receive As is sufficient.
Client computer
  • Microsoft Windows® XP SP3, Windows Vista Business SP1 or later, Windows 7, Windows 8, Windows Server 2003 SP2 or later, Windows 2008, Windows 2008 R2.

  • Microsoft Outlook® 2003, 2007, 2010, 2013 (required only for migrating from Microsoft Exchange or PST files). 64-bit and Click-to-Run versions aren't supported.

We recommend that you use the latest patches for both Windows and Outlook.



Can I run GSMME on the Exchange server?

No. It's strongly recommended that you run GSMME on a separate server. 

Does GSMME work in a hosted Exchange environment?

Yes. GSMME does work in a hosted Exchange environment but you need to be aware that the profile is created differently.  

To explain this a little further, GSMME accesses Exchange mailboxes using an administrator profile. If you use the server hostname/user option, GSMME creates a profile using these settings and uses the profile to access the mailboxes. 

With hosted Exchange environments, and other complex network setups, direct MAPI access from Outlook to Exchange isn't possible. In that case, when you create the profile from Outlook using the Outlook wizard, GSMME uses Outlook Anywhere (also called MAPI/RPC over HTTP) to ensure that Exchange is accessible from the profile. Using Outlook Anywhere is the best way to connect to hosted Exchange services. 

Can I migrate from a hosted Exchange environment if I don't have administrator access?

No. Administrator access is required.

If you aren't an administrator but want to migrate from Exchange or Outlook, you can use G Suite Migration for Microsoft Outlook (GSMMO).

Was this article helpful?
How can we improve it?