GSMME system requirements

G Suite Migration for Microsoft Exchange

You must meet the following system requirements before using GSMME. 

If you have the legacy free edition of G Suite, upgrade to G Suite Basic to get this feature. 

Component Requirements
Mail server
  • Microsoft Exchange Server 2000, 2003, 2007, or 2010. (Exchange 2013 and 2016, and Exchange Online are not supported.) 
  • Any RFC 3501-compliant IMAP server, including Exchange, Novell® GroupWise®, Cyrus, Courier, Dovecot, SunMail, Zimbra, or Gmail).

In addition, you need an administrative account on your server that has permission to read each user's mailbox. In Exchange, the permission Receive As is sufficient.

Client computer
  • Windows® Vista Business SP1 or later.
  • Windows 7 and Windows 8.
  • Windows 2008 and Windows 2008 R2.
  • Microsoft Outlook® 2003, 2007, 2010, 2013, or 2016 (required only for migrating from Exchange or PST files).

    Note: Click-to-Run versions of Outlook 2013 and Outlook 2016 are supported. Outlook 2010 Click-to-Run isn't supported.

  • 64-bit versions of Outlook aren't supported. 

We recommend that you use the latest updates for both Windows and Outlook.

 

FAQs

Can I run GSMME on the Exchange server?

No. It's strongly recommended that you run GSMME on a separate server. 

Does GSMME work in a hosted Exchange environment?

Yes. GSMME does work in a hosted Exchange environment but you need to be aware that the profile is created differently.  

To explain this a little further, GSMME accesses Exchange mailboxes using an administrator profile. If you use the server hostname/user option, GSMME creates a profile using these settings and uses the profile to access the mailboxes. 

With hosted Exchange environments, and other complex network setups, direct MAPI access from Outlook to Exchange isn't possible. In that case, when you create the profile from Outlook using the Outlook wizard, GSMME uses Outlook Anywhere (also called MAPI/RPC over HTTP) to ensure that Exchange is accessible from the profile. Using Outlook Anywhere is the best way to connect to hosted Exchange services. 

Can I migrate from a hosted Exchange environment if I don't have administrator access?

No. Administrator access is required.

If you aren't an administrator but want to migrate from Exchange or Outlook, you can use G Suite Migration for Microsoft Outlook (GSMMO).

Was this article helpful?
How can we improve it?