If you have the legacy free edition of G Suite, upgrade to G Suite Basic to get this feature.
This article is for G Suite administrators. To begin using GSSMO, see GSSMO User Help.
You can set up G Suite Sync for Microsoft® Outlook® (GSSMO) for users in your organization so they can synchronize their email, calendar, and contact data between G Suite and Outlook.
Before you begin installation and setup, make sure you meet the system requirements.
System requirementsG Suite requirements
This feature is available with G Suite Enterprise, Business, Basic, G Suite for Education, and Nonprofits edition. For details, go to Compare editions.
Note: As the platforms are no longer actively supported by Microsoft®, support for Windows® XP and Server 2003 was discontinued on December 31, 2018. Learn more.
Operating system requirements
- Windows Vista SP1 (32 and 64 bit)
- Windows 7 (32 and 64 bit)
- Windows 8 (32 and 64 bit)
- Windows 10 (32 and 64 bit)
Regardless of which version of Windows you are using, we recommend you upgrade to the latest patches for that version.
Note: GSSMO isn't supported for Apple® Mac®. Microsoft Outlook for Mac doesn't support the Messaging Application Programming Interface (MAPI), which GSSMO needs to communicate with Outlook.
- Microsoft Outlook 2003 SP3
- Microsoft Outlook 2007 SP2 (or SP1 with hotfix)
- Microsoft Outlook 2010 (32 and 64 bit) with hotfix
- Microsoft Outlook 2013 (32 and 64 bit)
- Microsoft Outlook 2016 (32 and 64 bit)
- Microsoft Outlook 2019 (32 and 64 bit)
Note: Microsoft Outlook 2003 and Microsoft Outlook 2007 are no longer actively supported by Microsoft. We recommend you upgrade to a supported version of Microsoft Outlook.
Permissions for users
In order to install GSSMO, users must have local administrator permissions for their machines.
Open port 443 for the following applications on each client machine:
GSSMO uses HTTPS to connect to Google services using a proprietary GSSMO-specific Gmail sync protocol. It also uses the following APIs:
GSSMO does not use IMAP or SMTP.
Set up and install GSSMOStep 1: Set up GSSMO in the Google Admin console
Turn on the following features in your Admin console:
- Sign in to the Google Admin console.
- Turn on GSSMO for your account:
- From the dashboard, click AppsG SuiteGmailEnd User Access.
- Click G Suite Synccheck the Enable G Suite Sync for Microsoft Outlook for my users box.
- Click Save.
- Turn on the Google Calendar service (so users can create profiles). For details, see Turn Calendar on or off for users.
- To use the Global Address List (GAL) Generator:
From the Admin console Home page, go to SecurityAPI Permissions.
To see Security on the Home page, you might have to click More controls at the bottom.
- To grant G Suite Admin API access, next to Admin, click Enable.
- Click Save.
- Turn on contact sharing (so users' Global Address Lists are dynamically updated):
- From the Admin console Home page, go to Menu DirectoryDirectory settings.
- Click Sharing settingsContact sharing.
- Select Enable contact sharing.
- Click Save.
- Turn on the Drive service and Drive apps (required to synchronize notes to Drive):
- To turn on Drive, see Turn Drive on or off for users.
- To allow users to install Drive apps, click AppsG SuiteDrive and DocsFeatures and Applications.
- Click Drive SDKcheck the Allow users to access Google Drive with the Drive SDK API box.
- Click Save.
Users in your organization who want to sync their data between G Suite and Outlook must have GSSMO installed on their client machine. There are 2 options for installation.
Option 1: Push an MSI file to your users
To do this, download the MSI file from the GSSMO download page. Be sure to pick the correct edition (32 or 64 bit) for your users' version of Outlook.
You can then push the MSI file to your users with the software you use to deploy and secure your organization's applications.
Your users can then follow these instructions to install the file.
Option 2: Let your users download and install GSSMO themselves
Your users can download the EXE file from the GSSMO download page.
They can then follow these instructions to install the file.
The default location on each client machine is C:\Program Files\Google\Google Apps Sync.
If you're using GSSMO in a mixed G Suite and Microsoft Exchange environment, and you want to query availability information for Exchange users, you need to:
- Install and configure Google Calendar Connector Web Service. For instructions, see Google Calendar Connector Web Service Installation and Configuration Guide.
Important: When you set up the web service, make sure you do not set up the Google Calendar Connector Sync Service.
- Create the following registry key and accompanying string value on each client machine where GSSMO is installed. If you're running a 32-bit version of Outlook on a 64-bit version of Windows, create this registry key in the correct location for 32-bit applications. For details, see these instructions on using the Windows registry at Configure options through the registry.
- Registry key— HKEY_CURRENT_USER\Software\Google\Google Apps Sync\CalendarSync
- String value—Value name: FreeBusyURL; Value data: <URL for the Calendar connector>
http://www.MY_COMPANY_FREEBUSY_SERVER.com/GCalExchangeLookup/ExchangeQuerier.aspx (where you replace MY_COMPANY_FREEBUSY_SERVER with the name of your company's server)
Note: Google Support cannot assist with troubleshooting your Google Calendar Connector Web Service installation.
Import dataIntegration with G Suite Migration for Microsoft Outlook
With GSSMO, your users can import data from an Exchange account or Outlook PST file. To do this, GSSMO uses a separate migration tool, G Suite Migration for Microsoft Outlook (GSMMO). GSSMO launches the GSMMO migration tool automatically and, in most cases, users won't even notice they're using a separate tool.
GSSMO launches the migration tool when the user:
- Imports data when they recreate or make another user profile. For details, see Recreate or replace your profile.
- Imports data after they create their profile. For details, see Import your Outlook data later.
GSMMO as a standalone migration tool
Users can launch GSMMO as a standalone application. In the Start menu, click G Suite MigrationG Suite Migration for Microsoft Outlook.
However, this tool doesn't import Outlook notes, tasks, or journal entries. To import this data, users should run GSSMO.
The GSMMO migration tool must be installed on each client machine.
Users who download and install GSSMO themselves (Option 2 above) install the GSMMO migration tool automatically.
If you push GSSMO to users via an MSI file (Option 1 above), you will also need to push the GSMMO migration tool to them as well. Or, have them install the GSMMO migration tool themselves. For details, see Install GSMMO.
Users can sync email, contacts, calendar events, and Outlook notes, which are then available in Outlook and the G Suite web interface.
Outlook tasks sync to G Suite but only after GSSMO starts. (Email, contacts, and calendar events sync while importing.)
Outlook journal entries are not synchronized to G Suite, but users can import them from their Outlook profile during the initial sync.
The Google Cloud Support Center can provide support for GSSMO and GSMMO, but not for Outlook or Windows. If you have additional Outlook or Windows questions, please see your Microsoft documentation.