Take action on reported Chat content

This article is for administrators who manage their organization's Google Workspace or Cloud Identity account.

With the Moderation Tool Google Workspace you can review and act on content intercepted or reported in Workspace applications, such as Chat and Gmail. You can also provide access to the tool for other authorized users in your organization. This allows you to moderate harmful, inappropriate, or sensitive messages in your organization, and enforce communication guidelines.

To learn more read, About the Content Moderation Tool.

Moderate reported Chat messages

To open a message to moderate,

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsGoogle WorkspaceModeration.

3. Click the report you want to moderate.

Once open, you can take several actions on the report:

Delete a space

From the report panel:

1. At the top-right, click Expand.
2. At the top-right, click Delete space.
3. This will delete the entire space. To confirm, click Delete space.

Delete reported message

From the report panel:

1. Scroll down to the Reported message tab.
2. At the top-right, click Delete reported message.
3. Click Delete message.

Resolve reports

Once a report has been handled it needs to be resolved. Only active reports can be resolved. After resolution, the status of a report can not change. From the report panel:

1. Scroll down to Reports for this message.
2. Click the box next to the reports to resolve. To select all reports, click Select all.
3. At the top-right, click Resolve reports.
4. (Optional) add a comment for the reports to be resolved.
5. Click Resolve reports.

Related topics

• Moderate Chat and Gmail messages
• Set up content moderation for Chat
• Find reports in the Moderation Tool