Restrict who can call my organization's users with Google Meet

As an IT administrator for your organization, you decide who can call your users with Google Meet. For example, if you're the IT admin for a small company, you could allow all incoming Meet calls so that potential customers can reach you. If you're an EDU admin, you can turn off all incoming calls to your users so that students can't call each other. 

Customize who can call my users

The default setting for the Incoming call restrictions switch is Only contacts & in domain users. The Incoming call restrictions setting interacts with the Meet Access setting. These two settings together control who can call your users. 

			Access admin setting
		Meetings or calls created in your organization only	Meetings or calls created in any Google Workspace organization	Any meetings or calls, including those created with personal accounts
	No one	Nobody can call your users.	Nobody can call your users.	Nobody can call your users.
Incoming Call restrictions admin setting	Only contacts & in-domain users*	People in your organization can call your users.	People in your organization can call your users.  Your user's contacts can also call them as long as they have a paid Workspace account. People without a paid Workspace account cannot call your users.	People in your organization and your user's contacts can call them.
	Everyone	People in your organization can call your users.	Anybody with a paid Workspace account can call your users.	Anybody can call your users.

 

Who I can restrict from calling my users

* If your Incoming call restrictions switch is set to Only contacts & in domain users, the contacts you can restrict are based on the type of contact.

Users can receive calls from:

• Google contacts, which include:
  • My contacts
  • Other contacts
  • Frequent contacts

Users cannot receive calls from:

• Local device contacts

Users can only receive calls from local device contacts if your Incoming call restrictions switch is set to Everyone and your Access switch is set to Any meetings or calls.

For more information about contacts, visit Add, move, or import contacts. 

Turn incoming call restrictions on or off for Meet

Before you begin: To apply the setting for certain users, put their accounts in an organizational unit (to set by department) or a configuration group (to set for users across or within departments).

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsGoogle WorkspaceGoogle Meet.
3. Click Meet safety settings.
4. To apply the setting to everyone, leave the top organizational unit selected. Otherwise, select a child organizational unit or a configuration group.
5. Click Incoming call restrictions and choose an option.
6. Click Save. If you configured an organizational unit or group, you might be able to either Inherit or Override a parent organizational unit, or Unset a group.
   Changes can take up to 24 hours but typically happen more quickly. Learn more

Related topics

• Change who's saved & suggested as contacts
• Manage Meet settings (for admins)
• Get started with Contacts in Google Workspace