See below for additional information about:
- Gemini for Business / Enterprise—AI capabilities for any size business or organization
- Gemini for Education—AI capabilities for qualifying educational institutions
The Gemini app (also referred to as Gemini) includes:
- The Gemini web app at gemini.google.com
- The Gemini mobile apps, which include:
- The Gemini app, including as your mobile assistant, on Android
- The Gemini tab in the Google app on iOS
"Gemini Apps” are also sometimes referred to as the “Gemini app” or “Gemini.” If you have a work or school Google Account, your use of Gemini Apps may be subject to different data handling terms. Learn more about using Gemini Apps with a work or school Google Account
By the end of 2024 there will be three tiers of the Gemini app for Google Workspace customers:
- Gemini app as an additional Google Service. This no-cost tier will remain available to Google Workspace users without a qualifying Google Workspace edition. Users who access Gemini as an additional service are subject to the Google Terms of Service. Their chats may be reviewed by human reviewers and used to improve Google’s products, services, and machine-learning technologies.
- Gemini app with enterprise-grade data protections. This new tier is being added to most Google Workspace editions. Users who access Gemini as a core service are subject to the Google Workspace Terms of Service. Their chats and uploaded files won't be reviewed by human reviewers or otherwise used to improve generative AI models.
- Gemini Advanced. Users with a Gemini Business or Gemini Enterprise license will continue to get access to Gemini Advanced, which includes everything in the Gemini app with enterprise-grade data protections. In addition, it has the ability to upload and analyze files, use Gems, and provides access to Google’s most capable AI models. Learn more.
Do users need a license to chat with the Gemini app?
How your users access the Gemini app depends on whether you have a Gemini for Google Workspace add-on:
-
With a Gemini for Google Workspace add-on: To let users access the Gemini app as a core service with their Google Workspace account, assign them a Gemini for Google Workspace license and turn on Gemini as a core service.
Tip: When you purchase the Gemini for Google Workspace add-on, Gemini as a core service is available to licensed users. The Gemini service setting has an option to also let unlicensed users access the Gemini app as an additional Google service. For detailed steps, go to Turn Gemini on or off as a core service.
- Without a Gemini for Google Workspace add-on: You can turn on Gemini as an additional Google service in your Google Admin console. Your users don’t need a license to access the Gemini app as an additional service. Note: you must verify your domain before you can use the Gemini app as an additional service. For detailed steps, go to Turn Gemini on or off as an additional service.
How do usage limits work?
What if I don’t have Google Workspace today? What if I don’t have the right edition?
Customers must purchase or upgrade to one of the qualifying Google Workspace editions before purchasing the add-on.
- Users with a Gemini for Google Workspace license get enterprise-grade data protections when they use Gemini app. Submissions aren't used to train models and are never reviewed by humans. Learn more about how Gemini app works for users who don't have a license.
- Your interactions with Gemini for Google Workspace stay within your organization. Gemini for Google Workspace stores any prompts or generated content alongside your Workspace content and does not share them outside your organization.
- Your existing Google Workspace protections are automatically applied. Gemini for Google Workspace brings the same enterprise-grade security as the rest of Google Workspace, automatically applying your organization’s existing controls and data handling practices, such as data-regions policies and Data Loss Prevention.
- Your content is not used for any other customers. None of your content is used for model training outside of your domain without permission.
You can learn more about how we're protecting your Google Workspace data in the era of generative AI.
Where can I learn about Google's AI principles?
- Gemini (gemini.google.com) supports 35+ languages.
- All Gemini for Google Workspace features are available to users who have set their language to English. Additionally, Help me write in Gmail and Google Docs now accepts Spanish and Portuguese prompts and will reply in those languages.
- Help me write in Gmail and Google Docs is also available to users who have set their language to Spanish or Portuguese. However, they can't use Gemini in Sheets, Slides, and Meet.
We'll add support for additional languages at a later date.
Are there any restrictions on Gemini for Google Workspace?
- Users must be 18 years of age or older to use the add-on. Admins are responsible for assigning the add-on to users 18 years of age or older.
- Only Google Workspace administrators who subscribe to one of these editions can purchase this add-on.
How do I make Gemini for Google Workspace available to my users?
- Make sure you have a qualifying edition of Google Workspace.
- Purchase the add-on.
- Assign Gemini for Google Workspace licenses to users in your organization.
For exact steps, go to: Get Gemini for Google Workspace
Is Gemini HIPAA compliant?
As of December 2023, Gemini for Google Workspace can support HIPAA workloads. The HIPAA Included Functionality and the Google Workspace and Cloud Identity HIPAA Implementation Guide have been updated to reflect the inclusion of Gemini for Google Workspace.
However, Gemini app does not support HIPAA workloads at this time. If your organization must ensure compliance with HIPAA, you must turn Gemini off.Are there any country limitations for Gemini app?
What does it mean that this offering is an add-on?
Will there be any changes to existing feature availability with the launch of this add-on?
Additional details about the availability of Gemini for Google Workspace features
Each time you submit a generative AI request, it starts a process that uses a tremendous amount of data center resources. Google has planned for this increase in computational usage, and will attempt to make Gemini for Google Workspace responsive to everyone who has subscribed to this add-on.
However, we expect customer usage to dramatically increase because of the transformative nature of these features. Consequently there may be times when your use and experimentation may cause Gemini for Google Workspace to be slower or delays in wait time.
Contact your account representative or Google Support if you experience slower than usual Gemini for Google Workspace response times.
Additional details about the usage of Gemini for Google Workspace
You and your users may not use Gemini for Google Workspace in a way that degrades the services for other Google Workspace customers, such as submitting an excessive number of requests.
To protect the service and ensure Gemini for Google Workspace is available to other customers, Google may reduce your access to AI features if we reasonably determine that you've exceeded usage limitations.
Is client-side encryption compatible with Gemini for Google Workspace?
The team administrator needs to:
- Add Gemini for Google Workspace to your team account.
- Assign Gemini licenses to people on your team.
