Hostnet: Set up G Suite MX records

Important: If you purchased your domain from Google when you signed up for G Suite, you don’t need to set up Gmail, you can start using it now. If you’re signed in to the Google Admin console, in the top right, click the App Launcher App Launcher and then Gmail Gmail.

Change your MX records to start using G Suite

You’re now ready to verify your domain (if you haven’t already) and set up Gmail as your business email for your domain (yourcompany.com).

To do this, you need to sign in to your domain host and direct the email for your domain to the G Suite servers. It’s like registering your new address with the post office when you move so that your mail gets delivered to the right place. We’ll walk you through the process.

Before you begin

You should have already:
  • Verified that you own your domain.

    Or, you can verify now with an MX record. We’ll show you how.

  • Created user accounts in G Suite for your team.

    If your team members already use email with your domain, you have to create their user accounts in G Suite before you change the MX record settings for your domain. Otherwise, they won't be able to send or receive messages with their business address in Gmail. You can create accounts for new users later.

If you're in the Setup Wizard shown below, skip to Setup Wizard instructions below. 

Create new MX records for G Suite step

If you're not in the Setup Wizard shown above, follow these steps to open the Setup Wizard:

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Domains.

    If you don't see Domains on the Home page, at the bottom, click More controls.

  3. Click Add/remove domains.
  4. Click Set up Google MX records for your domain.

    Set up Google MX records link

  5. Skip to Setup Wizard instructions below to add G Suite MX records.
  6. When you're done adding MX records, go back to the wizard and click I have completed these steps. This tells Google it's time to look for your domain's new MX records.

Let's Get Started

These instructions walk you through updating MX records to Hostnet. Hostnet not your domain host? See instructions for other hosts.

Open the Setup Wizard
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. At the top of the Admin console, click Set up Gmail.

    Set up Gmail button

    If you don't see the Setup prompt shown above, you can still set up your MX records directly from your Admin console. To do so, first click Domains, and then click Add/remove domains. Next, click Set up Google MX records for your domain. When you are finished adding all of the G Suite MX records, you'll click I have completed these steps to tell Google it's time to look for your domain's MX records.

    Set up Google MX records link

  3. Click Set up email to confirm.

    Set up email button

  4. You should now see the Log in to your domain host's website step in the G Suite Setup Wizard. Continue to step 1 of the Setup Wizard instructions.

    Log in to your domain host’s website

Setup Wizard Instructions

1. Log in to your Hostnet account
  1. Leave the G Suite Setup Wizard open.
  2. Open a new browser window and go to the Hostnet site at https://www.hostnet.nl.

    Two browser windows are shown. Window 1 is for the domain host site, and window 2 is for the Google Setup Wizard.

    Whenever you see the G Suite icon in these instructions, you’ll complete that step in the G Suite Setup Wizard.
  3. On the Hostnet site, click My Hostnet at the top of the page.

    My Hostnet link is selected

  4. Enter the account email address in the first field,  and enter your password that you created when you purchased your domain from Hostnet in the second field, then click log on.

    If you don’t know your account information, you can reset your password or contact Hostnet helpdesk.

    Log in dialog box

  5. In the G Suite Setup Wizard, check the I I have successfully logged in box.

    I have successfully logged in

Click below for the next step.
2. Go to the Hostnet DNS settings
  1. In the Hostnet site, under Favorites, click DNS Change for the domain you want to set up with G Suite. In this example, we'll use td-hn.com, but you'll see your domain there instead.

    A red circle highlights the DNS Change option

  2. In the G Suite Setup Wizard, check the I have opened the control panel for my domain box.

    I have opened the control panel for my domain checkbox

Click below for the next step.
3. Delete existing MX records
  1. Under changing DNS, click the delete icon (trashcan) next to all existing records with a type of MX to delete your existing MX records. Don't worry, you'll add new ones in the next steps.
    Note: Do not delete any other type of DNS records (A, AAAA, CNAME, TXT, SPF, or SRV).

    A Delete this record pop-up message points to the trash can delete icon.

  2. In the G Suite Setup Wizard, check the I have deleted existing MX records box.

    I have deleted existing MX record checkbox

Click below for the next step.
4. Add new MX records

To direct your email to your G Suite account, you have to add new MX records to your domain. These are the records that you'll need to add:

MX server address Priority
ASPMX.L.GOOGLE.COM. 1
ALT1.ASPMX.L.GOOGLE.COM. 5
ALT2.ASPMX.L.GOOGLE.COM. 5
ALT3.ASPMX.L.GOOGLE.COM. 10
ALT4.ASPMX.L.GOOGLE.COM. 10
Note: The values are the G Suite mail servers. We include 5 servers in case one fails or requires maintenance.
  1. Under changing DNS, click Add new record.

    A red circle highlights the Add new record option.

  2. Leave your domain name in the first field.
  3. Select MX from the drop-down list in the second field.

    MX is selected on the drop-down list.

  4. In the Priority field, enter 1.
  5. In the fourth field, enter aspmx.l.google.com. Include the period (.) at the end of the MX record.

    The MX record has been entered

  6. Repeat Steps 1-5, entering the remaining values (MX Server address) from the table above, and setting the Priority values respectively.

    all MX records are added

  7. Skip this step if you already verified your domain by another method (such as TXT record, HTML file, or meta tag).

    If you need to verify your domain:

    1. Find the unique MX verification record provided by the G Suite Setup Wizard.
    2. Copy the entire record (ends in mx-verification.google.com) and paste it in the Value/Answer/Destination/Target column.
    3. Make sure the record's priority is set to Low or to 15 or greater.

    MX records table with the verification record at the top.

  8. Click Saving Changes after all of the MX records have been added. 
  9.  In the G Suite Setup Wizard, check the I created MX records with these values box.

    I created MX records with these values checkbox

Click below for the next step.
5. Complete MX records setup
  1. In the first tab or window, return to the G Suite Setup Wizard.
  2. Click through any confirming steps in the wizard.
  3. Click Verify or I have completed these steps to tell Google to look for your new MX records.

Congratulations! Your business email for your domain is now directed to the G Suite mail servers.

Note:

  • The records can take several hours to update, so you might not immediately get new email messages in Gmail. Until then, you'll continue to receive messages at your old email provider.
  • If you see the MX records setup validation in progress message in the Admin console for more than a few hours, make sure you entered the MX address records and priorities correctly in the DNS records stored with your host.
  • If you still need help changing your MX records, contact G Suite support.
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