Set up Gmail with Google Apps (MX Records)

About email setup and MX records 

To use Gmail with Google Apps, you set up your domain's MX records. The MX records are stored at your domain host and will direct your messages to Google mail servers. It’s like registering your new address with the post office so that your mail gets delivered.

If you're already have email with your domain, you'll start receiving messages in Gmail instead of your old email provider.

Google Apps MX setup for your domain host (recommended)

To set up your email with Google Apps, see the step-by-step MX setup instructions for your domain host. You’ll find instructions for GoDaddy, Enom, 1&1, Dreamhost, and many other domain hosts. 

If you purchased your domain when you signed up for Google Apps: Your email is already set up. Sign in to Gmail with your Google Apps user name (contains your domain name, not @gmail.com).

Google Apps MX setup (generic)

If you don’t find instructions for your domain host, use these general steps.

  1. Sign in to your domain's account at your domain host. Who is my domain host?

    Need help? If you’d like help with setting up the MX records, you can contact your domain host’s Support team. Domain hosts are experts with MX records, and setup is a common task.

  2. Locate the page for updating your domain’s MX records. The page may be named something like "DNS Management", "Name Server Management", or "Advanced Settings".
  3. Add new MX records for the Google mail servers.

    If your domain host limits the number of MX records, just add the first 2 records in this table.

    Values for Google Apps MX records
    Name/Host/Alias Time to Live (TTL*) Record Type Priority Value/Answer/Destination
    @ or leave blank 3600 MX 1 ASPMX.L.GOOGLE.COM
    @ or leave blank 3600 MX 5 ALT1.ASPMX.L.GOOGLE.COM
    @ or leave blank 3600 MX 5 ALT2.ASPMX.L.GOOGLE.COM
    @ or leave blank 3600 MX 10 ALT3.ASPMX.L.GOOGLE.COM
    @ or leave blank 3600 MX 10 ALT4.ASPMX.L.GOOGLE.COM

     

  4. Delete any existing MX records
    If you can’t delete the existing MX records, just make sure that your new Google Apps records have a lower priority number (1 being the lowest) than any existing records.
  5. Save your changes.
  6. Sign in to Gmail with your Google Apps email address (contains your domain name, not @gmail.com). Typically, after 1 to 6 hours, you can send and receive messages at your new Google Apps email address. 

    Important: It may take 48-72 hours before you receive email at Google Apps. It’s no fun to wait, but the time for MX records to take effect depends on your domain host and can’t be sped up.  In the meantime, you can get your messages at your old email client.

    If you still need help after that, or if you can't access your domain's DNS settings, contact your domain host directly for assistance.

Questions?

Check and fix MX records

To check your MX records, you can use one of the free online tools (search for “MX record checker”). Here’s an example using a tool from MXToolbox, Inc.:

  1. Go to mxtoolbox.com
  2. Enter your domain name and click MX Lookup
    Your MX record report should look like this:
Tell me more about MX records.
Enjoy this short video on how email works and how to set up your Gmail for Google Apps.

 

How do I get to my Gmail?
  1. Sign in to the Google Admin console.
  2. Click Apps grid in the top right corner.
  3. Click the Mail icon to open your Gmail inbox.
How do I troubleshoot my email?

Go Troubleshoot MX records to learn about troubleshooting problems with your email.

How do I avoid returned or undeliverable emails?
Go to Avoid bounced messages from new MX records to learn about how to minimize downtime while you are switching your email to Gmail.
How do I get help?
Changes to your email can take up to 72 hours to take effect. If you haven't received email in your Gmail inbox after 72 hours, please contact us.
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