Payments different on Transactions and Invoices pages

 

Applies to G Suite, Google Drive Enterprise, and other paid subscriptions in your Google Admin console.

If you make a payment that isn't the exact amount shown on your invoice, the payment could appear differently on your Transactions page and Invoices page.

That’s because your Transactions page shows the amount of a check or wire transfer payment, while your Invoices page breaks up or combines payments and then matches the amounts to your open invoices.

Here are two examples:

Two open invoices, one payment

Suppose you have two open invoices: one for $1,000 and one for $3,000. You add these amounts together and make a payment of $4,000.

The Transactions page will show a $4,000 payment, but the Invoices page will show two payments - one for $1,000 and one for $3,000 - in the Amount paid column. This way, you can see that the two open invoices have been fully paid.

One open invoice, two payments

Let’s say you have one open invoice for $4,000. You submit a payment for $1,000, and then a week later you submit a payment for $3,000.

Your Transactions page will show two payments, while your Invoices page will combine the payments and show a $4,000 payment closing on your invoice.

Learn more about viewing your invoices and viewing your transaction details.

Was this helpful?
How can we improve it?