Billing information pending verification or approval

Applies to G Suite, Google Drive Enterprise, and other paid subscriptions in your Google Admin console.

We want to make sure that all billing account information we receive is accurate and complete. So, in some cases, we need to review your information before we can make any updates to your billing account. This review might include:

  • Verifying your business name, address, and tax information before we approve your account for monthly invoicing
  • Asking you to approve changes a Google sales representative makes on your behalf before we update your account

We usually complete reviews within 2 business days. Be sure to check your email or check with the primary billing contact in case we’re waiting for a response to complete the review.

For more information about how account reviews work, contact your sales representative.

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