Search
Clear search
Close search
Google apps
Main menu

Google Apps is now G Suite. Same service, new name. More about the name change.

Send and verify payments for an invoiced account

The following applies only for customers with invoiced billing accounts.

If you have an invoiced Google billing account, here's how to send your monthly payment for your G Suite subscription, and verify that your payment has been received.

1. Send your monthly payment (invoiced accounts, only)

  1. Look for your monthly invoice in your email, or in your regular mail (if you supply a paper mail delivery address).
  2. Follow instructions in the invoice to send the check to the correct address, or to initiate the wire transfer to the correct bank account.
    Include the invoice number you want the payment applied to. Otherwise, the payment will be unapplied and won't reduce your amount due.
  3. To apply your payment to more than one invoice, note how much you want applied to each invoice.

2. Verify your payment is received

After we receive your check or you initiate a wire transfer, it can take up to 5 business days for us to process your payment and update your billing account balance. To verify that your payment was received and processed:

  1. Wait up to 5 business days after making your payment.
  2. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  3. From the Admin console dashboard, go to Billing.
  4. Next to your subscription for an invoiced billing account, click Settings and choose Access billing account.
  5. Under Transactions, click View Transactions.
  6. Check the Amount due to see if your payment has been applied to your account's outstanding balance.
  7. Scroll to the table of transactions that have occurred in your account and look for a line item showing your payment.

Learn more about viewing your transaction details.

Don't see a payment?

If you account balance doesn't update within 5 business days of sending your payment, contact the Google collections team.

Was this article helpful?
How can we improve it?
Sign in to your account

Get account-specific help by signing in with your G Suite account email address, or learn how to get started with G Suite.