Amount due

Your Amount due is the sum of all the costs you've been billed for, minus your applied payments. When reviewing your Amount due, keep in mind:

  • Charges won't be reflected here if they accrued in the current month. That's because you haven't been billed for them yet. And that means they're not yet due.

  • Each invoice has a different due date, but all are due as soon as they're issued. You invoice becomes past due if you haven't paid the invoiced amount in full by the due date.

  • A payment reduces your amount due only after we've matched it to specific invoices. If we can't figure out which payments belong to which invoice, the payments are considered "unapplied." And until we know where to apply them, we can't reduce your amount.

Learn how to apply unapplied payments.