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Manage emergency call notifications

As your organization's administrator, you can add email addresses to which notification will be sent once a user makes an emergency call. You can use these email notifications to notify those in your organization who can assist such as a front desk, security office, or administrative personnel. The email notification includes the registered location of the user who placed the emergency call as well as their phone number.  

Email users when emergency calls are made

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. In the Admin console, go to Menu and then Appsand thenGoogle Workspaceand thenGoogle Voice.
  3. At the top, click Settings.
  4. In the Policies panel, click Emergency call notification and enter an email address.

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