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Delete your primary domain's Google Account

If you no longer want to use Google services with your primary domain, delete your domain’s Google Account. You must also delete the account to add the domain to another Google Account.

Service disruption. Consider performing this procedure when an extended amount of downtime will not disrupt your business. Because of the complexity of the process, failure is possible, and you may need to restart.

Before deleting your account. Deleting your Google Account removes access to your billing information. We recommend to resolve any payment issues and print or export any invoices you want to save.

Watch a video Delete your Google Account

To delete your primary domain's Google Account, you need to delete users' email, contacts, documents, and other data. All data is permanently deleted from Google servers according to Google's Privacy Policy. To save this data, you can export it before deleting the account. 

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. Export any user data you want to save.
  3. Delete all users, except for one administrator account.
  4. Remove all domains and domain aliases (except the primary domain).
  5. If you purchased your domain while signing up for Google Apps, transfer the domain to another domain host.
  6. Disable the OAuth consumer key.

    Go to Security > Advanced Settings > Manage OAuth domain key and uncheck Enable this consumer key.

  7. Delete any Marketplace applications.
  8. Cancel your Google Apps subscription and all other Google subscriptions associated with your domain.

    Note: After you cancel your subscriptions, you might be signed out of your account. If so, please sign in again. The new Terms of Service will display.

  9. Request any refund of credit that remains after canceling your subscriptions.
  10. Download or print invoices you want to save.
  11. Delete your account.

    Go to Company profile > Profile > Account deletion and click Delete this account. (This option isn't available if you haven't yet cancelled your subscription.)

  12. Click Continue.

You might need to wait up to 24 hours before you can use this domain with another Google Account. If you purchased this account from a reseller, you might need to wait up to 7 days.

Delete business email powered by Google Apps for Work

Did you create your Google Account by signing up for business email powered by Google Apps for Work, then unlocking additional features? I'm not sure.

If you delete your Google Account after unlocking features, you will lose access to the personal Gmail account you used to sign up for service. Learn about unlocking additional features.

How to keep your domain 

  • If you purchased a domain when you signed up for your business email service, and you delete your Google Account, you can still retain ownership of the domain. Just transfer the domain to another Google user or account, using Google Domains. Learn how to transfer your domain with Google Domains
  • If you purchased your domain through another domain host, deleting your Google Account has no impact on your domain ownership.
Resolving conflicting user accounts

Don't delete your domain's Google Account to address conflicting user accounts—especially if people are using your Google services. Instead, see how to resolve a conflicting account.

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