Delete your primary domain's Google account

If you don't want to use Google services with your primary domain anymore, you can delete your domain’s entire Google account. You must also do this if you want to add the domain to another Google account. Deleting an account requires deleting users' mail, contacts, documents, and other data. When you do this, all your data is permanently deleted from our servers in accordance with Google's Privacy Policy. If you want to save this data first, you can export it before deleting the account. See below for details.

Deleting your account removes access to your billing information. Before deleting your account, resolve any payment issues and print or export any invoices you want to save.

Delete your primary domain's Google account

To delete your primary domain's entire Google account:

  1. Sign in to the Google Admin console.
  2. Export any user data you want to save.
  3. Delete all users except for one administrator account.
  4. Remove all domains and domain aliases (except the primary domain).
  5. Disable the OAuth consumer key.

    Go to Security > Advanced Settings > Manage OAuth domain key and uncheck Enable this consumer key.

  6. Delete any Marketplace applications.
  7. Cancel your Google Apps subscription and all other Google subscriptions associated with your domain.
    Note: After you cancel your subscriptions, you might be logged out of your account. If so, please log in again. The new Terms of Service will display.
  8. Request any refund of credit that remains after canceling your subscriptions.
  9. Download or print invoices you want to save.
  10. Delete your account.

    Go to Company profile > Profile > Account deletion and click Delete this account. (This option isn't available if you haven't yet cancelled your subscription.)

  11. Click Continue.

It can take up to 24 hours to fully delete an account from our system (or 7 days if you purchased your account from a reseller). If you're deleting an account so you can add its domain to another Google account, you might have to wait for this time to expire before you can add it to another account.

Trying to resolve a conflicting user account? Don't delete your entire domain's account to address conflicting user accounts if people are using your Google services. Instead, see how to resolve a conflicting account.
Did you unlock additional features when you signed up for business email powered by Google Apps for Work? Not sure? Learn more.

When you delete your domain’s Google account:

  • You will lose access to the personal Gmail account that you used to sign up for your business email service. Learn more.
  • You can retain the domain you purchased through Google Domains. Learn more.
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