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Why do resources reject my invitations?

Issue

When I schedule an event on a resource calendar, the event is rejected even though the calendar appears to be free.

Why is this happening? In order for anyone in your organization to successfully schedule a resource, it must be shared as 'See all event details' with everyone in the organization. If the resource has other settings, you might be able to schedule the resource, but the resource will always decline the event.

Resolution

Ask your administrator to change the sharing options for the resource to See all event details or to give you specific permission to book the resource. Your administrator can find more information about Sharing calendar resources.

More Information

If the administrator of your domain did not explicitly set the sharing option for a resource, it will inherit the default sharing option for calendars in your organization. For more information, administrators should see Set Calendar sharing options.

Issue

If a resource is invited to an all-day event, it becomes blocked from midnight to midnight in UTC time zone, regardless of where the room is physically located.

Resolution

Create a timed event (not an all-day event) for the resource during the exact local times the resource should be reserved, and invite the resource to that event.

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