The option for users to buy more individual storage applies only to G Suite Basic edition. It's not necessary for other editions with unlimited storage. Compare editions
With G Suite Basic edition, each user gets 30 GB storage to use for Google Drive, Gmail, and Google Photos. As a G Suite administrator, you can let users buy more storage. Alternatively, you can buy and manage more storage licenses for your users, but it may be more cost efficient to let users buy individual storage directly.
Turn on the option to buy more storage
- As a super administrator, turn on each of these additional services:
- Individual storage
- Google Play
- Google Payments
Have users buy storage directly
Let your users know:
- They can't share or transfer storage to another account.
- Data in extra storage is subject to the same data policies as the rest of their account. Remind users of your organization's data policies.
- Your organization can turn off the ability to purchase or renew extra storage, or to use Drive, Gmail, or Photos. Google will not refund storage if this happens.
- How to get reimbursed for their storage purchase, if your organization plans to do this.
- Make sure the user signs in to their G Suite account instead of their personal account.
- Ask the user to visit https://drive.google.com/settings/storage to review their options and buy more storage.
Note: It can take up to 24 hours for purchased storage to be added to an account.
When storage expires
If storage expires or a user cancels the subscription, the user's storage limits go back to the standard level. Users can still access all of their existing data, such as mail, uploaded files, and photos. However, they can no longer add anything new for any product over the storage limit.