Google Meet hardware auto-update policy

Google Meet hardware receives automatic updates that enhance both the device and the software on the device. However, hardware and technology advances eventually make devices out of date. For this reason, older Google Meet hardware cannot receive updates indefinitely to operating systems or other features.

Note: Chrome OS updates on Google Meet hardware are provided quarterly, so your device will always be at least one version behind the latest Chrome OS version. 

Policy details

When a device reaches Auto-Update Expiration (AUE), the product model is obsolete and automatic software updates from Google are no longer guaranteed. Customers using expired devices don't get full support from the Google Cloud and Education edition teams. Business and education customers using expired devices may find that they can't manage their devices as expected using the Google Admin console or use new management features. 

Google provides notice of a model’s AUE date on this page, after launching the model. Software updates may be issued after the AUE date, but never stop sooner than listed. Before their AUE date, Google Meet hardware models get Chrome OS updates and function with management services.

Supported devices and AUEs

Note: All devices must be purchased from a certified reseller to be considered supported. Learn more.

The date when the device is no longer sold is controlled by the manufacturer and has no relation to the model’s AUE date. The end of sale date doesn't appear in the table.

Product Auto-update expiration date
Poly Studio X30 Refer to Poly End of Life Policy
Poly Studio X50/X52 Refer to Poly End of Life Policy
Poly Studio X70 Refer to Poly End of Life Policy
Acer Chromebase for Meetings 24V2 (CA24V2) Jun 2025
Asus Chromebox 3 (CN65) Jun 2025
CTL Chromebox CBx1     Jun 2025
Avocor Desk 27 Jun 2028
Avocor Board 65 Jun 2028
ASUS Google Meet Compute System Jun 2028
CTL Google Meet Compute System Jun 2028
Meet Compute System - Series One Jun 2028
ASUS Google Meet Compute System (Intel 10th Gen)  Jun 2028
Meet Compute System - Series One (Intel 10th Gen)  Jun 2028

Unsupported devices

These models have reached AUE:

Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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