Fix a problem

Troubleshoot problems playing videos

• Solve common video problems
• Understand viewing limitations
• Why YouTube asks, 'Continue watching?'

Troubleshoot account issues

• Sign in or access issues
• Account issues
• Channel issues
• Issues using third-party tools

Fix upload problems

• Common uploading errors
• Troubleshoot audio or video issues with uploads on YouTube
• Low video quality after upload
• Video stuck during upload
• Troubleshoot video takedowns

Fix YouTube Premium membership issues

• Contact YouTube support for paid products
• Troubleshoot YouTube Premium member benefits
• I can't download videos
• I can't watch the video that I downloaded
• I see ads on YouTube videos
• Background play isn't working
• I'm getting an error message
• Fix YouTube Premium and YouTube Music Premium sign-up errors

Get help with the YouTube Partner Programme

• Common issues
• Support options
• Resources for affiliate channels

Learn about recent updates on YouTube

• Creator Updates
• Viewer updates
• YouTube Premium and Music Premium updates and promotions

Get help with YouTube

• Get help as a YouTube user
• Get help as a YouTube creator
• Contact YouTube support for paid products
• Get in touch with the YouTube Creator Support team
• Get help from @TeamYouTube on Twitter