If video streaming on YouTube TV is not working, first check whether your current location settings are accurate. If that doesn't work, follow the rest of the troubleshooting tips in this article.
On your smart TV
Power cycle the device
Check for app or device updates
Uninstall & reinstall the YouTube TV app
Check for a manufacturer issues
Reduce broadcast delay on your TV for YouTube TV
HDCP error on Roku players
On a mobile device
Restart your device
Close & reopen the YouTube TV app
Check for app or device updates
Check your internet connection
Check on your location permissions
On a computer
Restart your browser & devices
Check for browser updates
Check your internet connection
Check on your location permissions
Other issues that may affect YouTube TV playback
- On externally connected monitors that are directly plugged into a computer, you may see lower quality (480p) playback on Mac and Linux. This lower quality is due to the way these platforms handle copyright protections.
- Audio on some on-demand programs may be quieter than for live programs.
- If you see the message, "YouTube TV wants your device's identity to be verified, by Google, to determine eligibility for enhanced playback of protected media," select Allow. Otherwise, you may see lower quality playback.
Internet download speeds
Below are internet speed recommendations for watching programs on YouTube TV. Learn more about testing your internet speed and troubleshooting video playback issues.
Download speed | What you can do on YouTube TV |
---|---|
25 Mbps + | 4K Plus subscribers: View 4K quality on available programs. |
13 Mbps + | Reliably stream HD video, even with other devices using the same network. |
7 Mbps + |
Stream one-HD video. If many devices are streaming videos or using the network at the same time, you may run into some buffering issues. |
3 Mbps + | Stream standard definition video. |
Under 3 Mbps | YouTube TV may load slowly or rebuffer. |