Troubleshoot YouTube TV membership billing or access issues

If your monthly payment for YouTube TV is declined, we'll let you know via email so that you can restore your membership.

After getting this email:

  • You’ll have 1 day to fix any payment issues before losing access to your YouTube TV benefits, followed by a 30-day pause on your account. During this period, we’ll regularly re-attempt to charge you again to process your monthly payment.

  • Once you fix the payment issue, your membership should automatically restore during our next attempt to charge your payment method. If you do not want to wait for the system to retry, you can cancel your subscription, and re-sign up to gain access right away.

Note: Learn more about unexpected billing charges from YouTube.

Troubleshoot a YouTube charge

Click the button below to troubleshoot or learn about your YouTube bill.

TROUBLESHOOT A YOUTUBE CHARGE

Fix a declined payment

If your monthly membership payment was declined, you most likely need to fix an issue with your payment method. View our tips below on how to fix this.

Fix issues with accessing benefits after being charged

If you’ve made a purchase but don’t have access to what you bought, it’s possible the charge is still being processed. You also may not have access if the charge was declined.

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