Fix YouTube Music issues

Try these steps if you're having trouble connecting YouTube Music to Chromecast:

• Reboot both your router and your Chromecast device.
• Confirm that your mobile device is connected to the same Wi-Fi network as your Google Cast device.
• Try casting using a different mobile device or tablet.
• Confirm you're using the latest version of the YouTube Music app. You can confirm this in your device's app store.
• Confirm that your Chromecast device is using the latest firmware.
• Try disabling, then re-enabling, the "Automatic time zone" option in your device's Settings.
• Forget your Wi-Fi network, and then reconnect to it.
• Uninstall and reinstall the YouTube Music app.

Google Home isn't responding to voice commands

• Check that your Google Home is powered on and plugged into a wall outlet.
• Make sure your microphone isn't muted by tapping the microphone mute button on the back of Google Home.
• Confirm that the LED dot ring on the top of Google Home spins when you say “Ok Google” or "Hey Google."
• If your Assistant follows other commands, try phrasing the command in a different way.

If this doesn't resolve your issue, try these additional troubleshooting steps.

Google Home isn't playing music via YouTube Music

• Confirm that YouTube Music is your default music player.
• Confirm the voice command you're using is supported.
• Try being as specific as possible with your command.
• Confirm you are signed in to Google Home with the correct Google account.
• Confirm you have linked your casting device to Google Home.
• Confirm your Google Home is connected to the same Wi-Fi network as your casting device.
• Close the YouTube Music app, and then reopen it.
• Reboot your Google Home.

Incorrect music playing

• If possible, try being more specific about the song title or artist.
• If you continue to hear incorrect music, send feedback about your issue with Google Home.

• Make sure your device's operating system is updated. You can confirm in your device's Settings.
• Make sure your headphone or speaker app is updated.
• Clear your YouTube Music app cache. You can either do this in your device's Settings or by deleting and redownloading the YouTube Music app.

• Confirm you have a strong data or Wi-Fi connection.
  • Your Wi-Fi connection should be at least 3mbps bandwidth.
  • Data connectivity through your carrier network should be 3G, 4G, or LTE using a valid data plan. We recommend a minimum of 4 bars of connectivity.
• Restart your device.
• Check for system updates in your device's Settings.
• Clear your YouTube Music app cache. You can either do this in your device's Settings or by deleting and redownloading the YouTube Music app.

• Pause playback on one device if you're trying to play music from another device. You can only listen to music on one device at a time.
• Close and restart YouTube Music.

• Make sure you're signed in to the Google account associated with your YouTube Music Premium membership.
• Contact Support for help with your YouTube Music Premium benefits.