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Mar 17, 2025

Why am I unable to access Google Voice with my account or receive messages and calls?

Announcement
Similar to the notification on the Web, Google Voice mobile users will receive a notification stating “You are unable to access Google Voice with this account” if their account has been suspended and they can no longer receive messages or calls. 
 
Access to a Google Product can be suspended because of a perceived violation of either the Google Terms of Service or product-specific Terms of Service. Learn more here.

If you believe your access was suspended in error, contact us.
 
Thanks,
Monika
Community Manager (CM) - Google Voice team
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