Oct 5, 2023

Customer service for Google Voice

How can Google Voice not offer customer service? I've been trying to do this for over a year. I work on it I work on it I work on it I can't figure it out that I put it off and that I try again and then I put it off and then I try again then I put it off that I try again. What is wrong with you people? Why cannot somebody call me or why can I not call you and get instructions on how to use your product? Doesn't make any sense that you make it so hard for people! I don't even know what category to pick I guess I'll pick inbound messaging

Details

Inbound Messaging (SMS) Issues,Android

Locked

Informational notification.

This question is locked and replying has been disabled.

Community content may not be verified or up-to-date. Learn more.

All Replies

Turing_Machine

Platinum Product Expert

Oct 5, 2023

This {mostly} free version has this forum for support. We volunteers answer LOTS of questions, and have since Day 1.

But if you want 1-1 support, you can use the Workspace Voice product

and you can find more information here: https://cloud.google.com/voice

For Google Voice for Google Workspace Admin support, start here: https://support.google.com/a/topic/9050663

Admin Guide to get started with Google Voice for Google Workspace: https://support.google.com/a/answer/9037908

Google Workspace general support: https://support.google.com/a/answer/1047213

Google Workspace Administrator's guide: https://support.google.com/a/answer/9039020

Compare Workspace to Consumer Google Voice account features: https://support.google.com/voice/answer/9249103