Sep 28, 2023
Lost Google Voice number. No warning email was sent to me
My number is no longer linked to one of my Google account. When I signed in, I don't see my number, and Google asked me to sign up for new one.
Please help
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Jan 17, 2024
Original Poster AG Pham marked this as an answer
Jan 17, 2024
Yes the number has been reassigned to me. Issue has been resolved.
Thanks,
Platinum Product Expert John of Lower Merion =^;^= recommended this
All Replies (16)
Sep 28, 2023
Hello:
Welcome to the user-run Google Voice forum.
Point your computer, not phone, at your
https://voice.google.com page.
https://voice.google.com page.
When are the most recent outgoing call, and outgoing message shown there?
Oct 3, 2023
Point your computer, not phone, at your
https://voice.google.com/ page.
https://voice.google.com/ page.
When was the last outgoing call you placed?
The last SMS message you sent?
Oct 3, 2023
Voice: Fri, Jun 30, 2023, 8:25 AM
SMS: Jun 26, 4:08 PM
Voice mail: Aug 5, 12:30 PM
Oct 4, 2023
You should be in the 45 Day recovery window.
So exactly what happened when you followed:
Last edited Oct 4, 2023
Oct 5, 2023
I followed the instructions:
After your number is reclaimed, your messages are still in your Voice account, but you can't get calls or texts.
After the reclaim date, you have 45 days when you can get your Voice number back.
- On your computer, go to voice.google.com.
- Sign in to your Google Account.
- Accept the Terms of Service and Privacy Policy.
- Search by city or area code for your number.
- Next to your number, click Select. Follow the instructions.
If you don't see your number in the search results, make sure you're signed in to the Google Account where it was linked before.
I used the computer to sign on the account that I lost the Google Voice
1. Done. I see the message at the bottom "To call and text, get a Google Voice number .... Get a number
2. Done. I click on "Get a number"
3. Don't see the "Terms of Service and Privacy Policy"
4. When I search my number, I don't see it
5. Need to complete #4 before I can work on #5.
Again, I signed on the Google Account that the GV was associated with.
If you need to know which account that I lost the GV, I can provide it here.
Oct 5, 2023
We need some specifics to escalate this issue.
Are you posting here from the account your number was under? [Y/N]
(You can confirm that by pointing your computer to https://voice.google.com/ & looking
for logs of your past calls, etc.)
The Last Four digits [L4] of your Google Voice number?
Last outbound voice call:
Voice: Fri, Jun 30, 2023, 8:25 AM
Destination's L4?
Last SMS: Jun 26, 4:08 PM
Its L4?
And last, a statement from you:
I authorize Google to examine my account on this issue.
Oct 5, 2023
- Are you posting here from the account your number was under? [Y/N] N. For some reason, that account is not allowed to post.
- L4: 4567
- Last outbound voice call:
Voice: Fri, Jun 30, 2023, 8:25 AM
Destination's L4? Not sure what this means.
- Last SMS: Jun 26, 4:08 PM
Its L4? Yes.
I authorize Google to examine my account on this issue.
Oct 5, 2023
We need some specifics to escalate this issue.
Are you posting here from the account your number was under? [Y/N]
(You can confirm that by pointing your computer to https://voice.google.com & looking
for logs of your past calls, etc.)
The Last Four digits [L4] of your Google Voice number?
Last outbound voice call:
Voice: Fri, Jun 30, 2023, 8:25 AM
Destination's L4?
Last SMS: Jun 26, 4:08 PM
Its L4?
And last, a statement from you:
I authorize Google to examine my account on this issue.
Oct 6, 2023
Oct 9, 2023
Do you mean an account for a minor child?
What exactly happens when you try to post here from that account?
Last edited Oct 9, 2023
Oct 10, 2023
- When I try to post here (Google Voice Help - Community), I see "Sorry, this page can't be found" message. Please see screenshot.
- By the way, this thread is "soft locked".
Last edited Oct 10, 2023
Oct 11, 2023
Oct 11, 2023
Oct 13, 2023
Since "This question is soft locked and only Product Experts and the original poster can reply.", should I start a new question from that account, and link this thread to it, so we don't have to start over the conversation?
Hi AG Pham,
I've removed the Soft Lock, so you don't need to start a new thread.
Oct 27, 2023
I would like to follow-up the GV number reclaim. How is it going?
Thanks,
AG.
Oct 29, 2023
Hi Devin Reade, welcome to the free, consumer version of Google Voice (a telephony product) community forum!
You have a similar sounding, yet different question from what this thread is about. Please follow the instructions below to start your own dedicated discussion where one of us will be happy to assist you, without bothering AG Pham with extraneous emails. We can only support (and escalate, if required) one person per thread.
------ INFORMATION FOR EVERYONE READING THIS THREAD ------
If you are not the original poster in this thread (AG Pham), then please:
D O N O T P O S T A R E P L Y I N T H I S T H R E A D ! ! !
Instead create your own new question in the community forum, so you can get personalized attention.
Any other replies to this thread WILL NOT be addressed, and only fill AG Pham's inbox with emails unrelated to his/her question.
Please go to https://support.google.com/voice/community?hl=en
Scroll to the bottom and click the "Ask Now -->" hyperlink:
Alternatively, you can just click here: https://support.google.com/voice/thread/new?hl=enāI hope this answers your question!
AG Pham, can I assume the AG.Pham account is also you?
I asked a couple weeks ago, and was told this was still being worked on. I asked again, and will let you know any updates, when I have one.
Hi Our Place, welcome to the free, consumer version of Google Voice (a telephony product) community forum!
You have a similar sounding, yet different question from what this thread is about. Please follow the instructions below to start your own dedicated discussion where one of us will be happy to assist you, without bothering AG Pham with extraneous emails.
------ INFORMATION FOR EVERYONE READING THIS THREAD ------
If you are not the original poster in this thread (AG Pham), then please:
D O N O T P O S T A R E P L Y I N T H I S T H R E A D ! ! !
Instead create your own new question in the community forum, so you can get personalized attention.
Any other replies to this thread WILL NOT be addressed, and only fill AG Pham's inbox with emails unrelated to his/her question.
Please go to https://support.google.com/voice/community?hl=en
Scroll to the bottom and click the "Ask Now -->" hyperlink:
Alternatively, you can just click here: https://support.google.com/voice/thread/new?hl=enāI hope this answers your question!
Original Poster AG Pham marked this as an answer
Yes the number has been reassigned to me. Issue has been resolved.
Thanks,
Platinum Product Expert John of Lower Merion =^;^= recommended this