If you recently tried to add or change your account's primary or backup payment method, you might have received one of these messages:
- “This payment method can't be used for recurring payments.”
- “This action couldn't be completed. Try again with a different payment method.”
These messages mean the payment method change was denied.
Why this happened
To help prevent fraud, we regularly review changes to Google accounts. If a change appears risky, it isn’t made and you can’t use that payment method for your Google service.