If you get an error when you're using Gmail, like "Temporary Error," or "Oops," use this page to help you fix the issue.
"No connection"
If you received this error on your iPhone or iPad, try the following steps:
- Make sure you're connected to the web.
- Close the app, then reopen it.
- Sign out, then sign back in.
"Temporary error"
If you get a "Temporary Error (502)" message when you try to sign in to Gmail, your mail is temporarily unavailable. This error usually goes away quickly, so try signing in again in a few minutes. Even though you can't sign in for the moment, your messages and personal information are still safe.
"Oops" or other error
If you're getting any of these errors, or a different one that isn’t listed, try the steps below to fix the issue:
- "Bad Request: Your client has issued a malformed or illegal request"
- "Oops" (602, 500, 102, 009, 103)
The steps above didn't help
If the problem still isn't fixed, check the Google Workspace Status Dashboard to check if there's a known issue happening on Gmail.