Lodging partners who share their property list through a hosted server can now view the latest status of their feed, as well as the configuration settings used by Google, directly in Hotel Center. This information will be displayed in the following sections:
- On the main Overview page, there is a card titled “Listing feed status.” For more information, refer to this article.
- On the Properties page, the “Summary” card now includes a “Feed Status.” For more information, refer to this article.
- On the Settings page under Properties, the “Summary” card now includes a “Feed Status”. Additionally, this page now features a “Configuration” section that highlights the feed’s configuration. For more information, refer to this article.
A hotel property list feed can be in one of three states:
- Healthy: The property list feed is healthy and no action is required from the partner at this time.
- In Progress: The property list is currently being fetched and processed. No action is required from the partner at this time.
- Needs attention: There was an issue with either fetching or processing the most recently fetched property list. This may result in delays in publishing the property list. Refer to the troubleshooting section below for guidance on addressing issues with the most recently fetched property list.
Feed Needs Attention Troubleshooting
The below sections outline the various reasons a hotel property list may need attention and the actions you can take to resolve the issues.
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