FAQ: Add and manage room rates and availability using Google Business Profile

• URL is not on your official hotel website: When entering a booking page URL, don’t use a social media page (like Facebook) or an online travel agency (OTA) link (like Expedia or Booking.com). The booking page URL must take travelers who click on your hotel via free booking links to your website to book directly with you, not a third party. Learn more about booking page URLs.
• An error occurred while verifying your booking page URL: It looks like we’re having trouble verifying your booking page URL. We recommend trying again later.
• URL is broken: We couldn’t load your booking page URL. It could be because the link is broken or the URL is timing out. We recommend trying to load the page on your end to verify that it’s working as intended.
• Enter the URL: The booking page URL field seems to be blank with no text entered. Enter a valid booking page URL to proceed.

A minimum stay restriction is the fewest number of nights a traveler can book.

For example, If your minimum stay is 3 nights, your property won’t appear for travelers searching for 2-night stays.

Stay restrictions cannot be longer than 30 nights, and the shortest possible stay is 1 night. Hotels can add only one restriction at a time.

You can add or edit your minimum stay restriction using the calendar view or by clicking Rate settings.

Calendar View: Edit your minimum stay restriction for individual dates.

Rate Settings: You can set a minimum stay restriction for multiple dates by clicking Rate settings.

A separate setting will appear for entering the new restriction.

Adding new stay restrictions will override any previous restrictions. Hotels can add only one restriction at a time.

After a minimum stay restriction is entered, the calendar view will display an icon with the stay restriction you entered for the date. For a stay restriction of one day, the icon will not show on the calendar view.

• Can’t be longer than 30 nights: Stay restrictions cannot be longer than 30 nights. Enter a number between 1 and 30 to proceed.
• Travelers must stay at least 1 night: The shortest possible stay is 1 night. Enter a number bigger than 0 to proceed.
• Enter a number: The minimum stay restriction field needs to be a numerical value between 1 and 30. We default to 1 night minimum. Based on your minimum stay restriction, enter a number between 1 and 30 to proceed.

VAT/GST (Value Added Tax/Goods and Service Tax) are set at the account level. Any changes to the VAT/GST applies to all existing prices. If VAT/GST wasn’t added during account set up and onboarding, contact us to have the VAT/GST added.

If you’ve already added VAT/GST, you can edit or remove VAT/GST in Rate settings by selecting the specific tax or fee entry:

• To edit VAT/GST: Change the amount to a value between more than 0 and less than 100
• To remove VAT/GST: Set the amount to 0

Use the rate calendar to update specific days one at a time. Click the date to edit inline. Sold-out dates can also be edited.

Taxes and fees are set at the account level and can be updated by clicking on “Rate settings”. A change in your taxes and fees will apply to all rates.

When a traveler clicks on your free booking link, we track these clicks and display them above the rates and availability calendar.