If your Google Pixel Watch becomes defective through no fault of your own, you may be able to return it for replacement, repair or a refund, at Google’s discretion. Accidental damage isn't covered under warranty.
Important: Warranty terms can vary based on the country or region where you bought your device. You can get online and phone support everywhere we sell Pixel Watch. To review the terms of your warranty, visit the Google Hardware Warranty Center.
Step 1: Check your Pixel Watch’s warranty status
The interactive warranty checker helps you check your warranty coverage, find solutions to common device issues, or connect with our team.
Check your Pixel Watch warranty
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The interactive warranty checker helps you check your warranty coverage, find solutions to common device issues, or connect with our team.
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For India customers, if you receive a non-working Pixel Watch within 14 days of purchase, you are able to file a claim. Read our policy.
Step 2: Repair or replace your Pixel Watch
Important:
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To obtain warranty service, you must follow Google's procedures. You must provide your name, contact information, and IMEI and/or serial number(s). You may also be required to provide proof of purchase and answer our diagnostic questions about your Pixel Watch’s issues.
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Make sure you back up your device before sending it back for replacement. Your watch automatically backs up your game progress or settings as long as you're connected to WiFi or LTE.
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Pick your support option based on your device’s warranty status or if you purchased Preferred Care coverage:
Preferred Care
In-warranty
Out of warranty
11Replacements not available at all times and in all areas and for the version of the Pixel Watch you previously purchased. Colors may vary and change over time. Not all colors are available in all areas.