Fix issues when you send, receive, or transfer money (Singapore only)Use this info to fix common issues in Google Pay when you: Send or receive money. Add or transfer out money. Fix problems when you send money Bank account is missing or didn’t link If you added your bank account to Google Pay and it’s missing or didn’t link properly, contact your bank for help. If you haven’t yet, add a bank account to Google Pay. Transaction pending Make sure you and the person you send money to have a reliable internet or mobile connection. If the transaction is still pending after a few hours, contact your bank for help. Cancel a transaction If you send money to the wrong person: Contact the recipient and ask them to cancel the transaction. Contact your bank and ask them for help. Can’t find transaction info Open the Google Pay app . Tap See all payment activity. Tap the transaction you want to find more details for. Remove a bank account If you no longer want to use your bank account with Google Pay, you can remove a bank account. Can’t send money Give feedback about this article Choose a section to give feedback on
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