7 days ago

My phone and computer use Gemini app

I use the Gemini app on my phone, and I can see the conversation synced on my computer. However, after continuing the conversation on the computer, my phone still shows the previous conversation history.

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Gemini Availability,Android App,Gemini Advanced

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Penelope R.

Silver Product Expert

Pixel, Android and Accounts.

6 days ago

Hi. There is an existing thread HERE regarding cross-device syncing that might be of help to you.

Regards, Penny

Please see:

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All Replies (3)

Scorpions

Bronze Member

Happy to Help

7 days ago

Welcome to the Gemini support forum.

Gemini app conversation history may not sync between your phone and computer due to delayed synchronization, app not refreshing, internet issues, account sync issues, app glitches, or outdated cache/data.

Make sure your app is updated and data synchronization is on.

凌銘則

Original Poster

7 days ago

Thanks for your answer. I checked it two hours later and it was already synchronized.

Scorpions

Bronze Member

Happy to Help

7 days ago

Could you please try to connect your phone with WiFi and synchronisation again?

Penelope R.

Silver Product Expert

Pixel, Android and Accounts.

Most relevant answer

6 days ago

Hi. There is an existing thread HERE regarding cross-device syncing that might be of help to you.

Regards, Penny

Please see:

Scorpions

Bronze Member

Happy to Help

6 days ago

To troubleshoot the syncing issue between your Gemini app on your phone and computer, here are a few steps you can try:

Ensure both your devices have a stable internet connection, as syncing relies on uninterrupted connectivity.

Check if the app has a manual sync or "refresh" option in its settings and enable it.

On both devices, log out of the Gemini app and log back in to force a sync of the conversation history.

Make sure you're using the latest version of Gemini on both devices. Updates often resolve bugs or syncing issues.

On your phone, go to the app settings and clear its cache. This might help refresh the data.

If none of the above works, uninstall and reinstall the Gemini app on your phone.

Also, you can Send feedback or report a problem with Gemini Apps.

https://support.google.com/gemini/answer/13275746