Reset your Fitbit password if you forget it or want to change it.
If your password is considered to be unsafe, we require you to change your password before you can log in. For more information, see How can I help secure my Fitbit account and data?
If you sign in with your Google Account
To learn how to change or reset your Google Account password, see the Google Accounts help article.
If you sign in with your Fitbit login
- From the Today tab, tap the settings icon
.
- Tap Account Settings
Change Password.
- In the Current Password box, type your current password.
- In the New Password and Confirm Password boxes, type your new password.
- Tap Change.
.
Change Password.- On the Fitbit settings page, click Reset Password. An email is sent to your email address. If you don't receive the email, it's possible the email went to your Spam or Junk folder. Check all your email folders and make sure the email address listed in your personal info is correct. If after an hour you don't receive your email, contact Customer Support.
- Click the link in the password reset email.
- Enter your new password and click Set.
If you sign in with your Google Account
To learn how to change or reset your Google Account password, see the Google Accounts help article.
If you sign in with your Fitbit login
- Log out of the Fitbit app.
- Tap Log In
- Enter your email address and tap Send Reset Email.
- An email is sent to the email address you entered.
- If you don't receive the email, it's possible that you entered your email address incorrectly or the email went to your Spam or Junk folder. Try completing this step again and check all your email folders.
- If after an hour you don't receive your email, contact Customer Support.
- Click the link in the password reset email. This link takes you to our mobile website.
- Enter your new password and tap Set.
- Return to the Fitbit app and log in using your new password.
- Go to fitbit.com/login.
- Click Forgot Password?
- Enter your email address and click Send.
- An email is sent to the email address you entered.
- If you don't receive the email, it's possible that you entered your email address incorrectly or the email went to your Spam or Junk folder. Try completing this step again and check all your email folders.
- If after an hour you don't receive your email, contact Customer Support.
- Click the link in the password reset email.
- Enter your new password and click Set.
It's important to create a secure, unique password for each of your online accounts. We suggest changing your password periodically.
For tips on how to create a secure password, see the Google Accounts help article.