My account isn’t eligible for Google Fi

If you have trouble signing up for Google Fi, it may be because your Google Voice or Google Account isn’t eligible. In some cases, you can make changes to make it eligible. In other cases, you need to use a different Google Account. 

Issue with Google Voice

Learn more about how to fix issues with Google Voice.

Issue with payments

Issue with my Google Account

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Get to know Fi

Learn why Fi is a different kind of phone plan and how to get the most out of your Google Fi service. Get step-by-step guides and instructional videos on how to sign up, transfer your number, create a group plan, switch your price plan, etc.

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