If an automatic bill payment is declined, you’ll receive an email and notifications in the Google Fi app and website. To avoid an interruption of your Google Fi service, you’ll need to make a payment within 3 days of the failed payment. You’ll also need to confirm that your current payment info is up to date and accurate.
Follow these steps:
What happens if your declined payment isn’t fixed
If an automatic payment is declined, you’ll receive emails and notifications letting you know when you need to make a payment to keep your service active.
Service on hold after 3 days
If you’re not able to pay the amount due within the specified time, your account will be placed on hold. This means you won’t be able to make or receive calls, send or receive texts, or use data. If you're on the Unlimited plan, your Google One subscription will also be suspended.
Termination after 60 days
If you’re unable to pay the amount due within 60 days after your service is placed on hold, your account will be terminated and your number deactivated. You will need to contact a Google Fi expert to turn your service back on.