For administrators who manage Chrome browser or ChromeOS devices for a business or school.
If you need help with Chrome browser or ChromeOS devices, when possible, you should review the articles in the Chrome Enterprise and Education Help Center before contacting support. The type of support that you can get depends on your Chrome service or Google Workspace edition.
Google provides support for the latest versions of:
- Chrome browser—Stable, Extended stable, Beta, and Dev channels.
- ChromeOS—Stable, Long-term support (LTS), LTS candidate (LTC), Beta, and Dev channels.
Contact Chrome Enterprise support
Before you contact support, review the types of support below. Make sure your support request fits the guidelines for help.
If you have Chrome Enterprise Upgrade or Google Workspace
Contacting support requires having the Support administrator privilege.
-
Sign in with an administrator account to the Google Admin console.
If you aren’t using an administrator account, you can’t access the Admin console.
- At the top right of the Admin console, click
. - In the Help window, click Contact support.
.Having trouble accessing the Admin console? For help, see Can’t sign in to the Admin console.
If you have Google Cloud Platform (GCP)
If you have Google Cloud Platform Enhanced or Premium support, see the Google Cloud documentation for details on how to create a support case.
Chrome Enterprise support options
Other support options
Hardware support
ChromeOS Flex
Related topics
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