Try the following steps if your phone:
- Freezes
- Stops responding
- Is stuck with the screen on
After each step, restart your phone to see if it fixed the issue.
Important: You're using a custom Android version. If these steps don't work for you, check with your device manufacturer.Important: Some of these steps work only on Android 8.0 and up. Learn how to check your Android version.
Restart your phone
If your phone is frozen with the screen on, hold down the power button for about 30 seconds to restart.
Software update.