Important: This article is for users who previously linked a bank account with Plaid in the U.S. version of the Google Pay app.
If you have multiple payment profiles on your Google Account, make sure you use an individual payment profile, not a business payment profile.
- Go to payments.google.com.
- In the top right, select your name.
- Select a profile that isn't associated with a business.
Если вам не приходят сообщения с кодом подтверждения, убедитесь в следующем:
Step 1: Make sure your phone number is correct & active in the US
- Вы используете телефонный номер, зарегистрированный в США. Приложение Google Pay не работает с номерами из других стран.
- Номер введен верно и включает код страны (+1).
- Телефонный номер не заблокирован. Если у вас тарифный план с предоплатой, проверьте, есть ли на счете средства.
Step 2: Make sure you’re online
To receive the text message, you need a strong signal. Check that:
- Your mobile data is turned on.
- Airplane mode is turned off.
- You have cellular signal.
Step 3: Test your connection
- If you have a data connection on your device, go to any website.
- Ask someone to send you a text.
- Make sure you don't have an app that limits your data connection, such as a Virtual Private Network (VPN).
Step 4: Ask for a new verification code
If you still don’t get the text message, on the verification screen, tap Resend OTP.
Шаг 5. Перезапустите приложение или устройство
- Close the app and open it again.
- If that doesn’t work, uninstall the app and download it again.
- You can also restart your phone and open the app again.
Contact us
If the earlier steps don’t work, contact Google Pay support.