When requesting removal or demotion of a URL, it's important to enter the exact URL that's appearing in search results. Small variations in URLs—such as www.example.com/dragon vs. www.example.com/Dragon—may not look significant, but these are actually two different URLs (and, on some servers, can point to different content). In order for Google to remove or demote the content you want, you must enter the exact URL that you found in our search results. Here are some tips for finding the right URL:
If the green URL on the search results page contains ellipses ( ... ), this usually indicates that the URL shown has been shortened for display purposes.
Don't copy-and-paste the URL with the ellipses; instead, click the title of that search result (shown as 1 in the image above). When the page opens, copy the URL from your browser's address bar. Another method of getting the URL is to right-click the link on the search results, and copy the URL. When you paste it into the URL removal tool or sitelink demotion tool, you might see a very long URL that begins with www.google.com, but don't worry: we'll be able to identify the correct URL.
The URL removal tool and the sitelink demotion tool are case-sensitive. This means that entering www.example.com/nunchuckskills will not remove or demote www.example.com/NunchuckSkills, and vice versa. Make sure that the URL you enter uses the same combination of uppercase and/or lowercase as the URL that appears in our search results. Again, opening the page and copying the URL from the address bar is the most reliable way to make sure you're getting the correct URL.
It's common, especially on forum- or thread-based websites, for the same content to appear on multiple URLs. For example:
http://www.example.com/forum/thread/123 http://www.example.com/forum/post/456 http://www.example.com/forum/thread/123?post=456 http://www.example.com/forum/thread/123?post=456&sessionid=12837460
Even if you successfully request removal or demotion of one URL, the content you're trying to remove may also appear in our search results under other URLs. If this is the case, you can simply submit additional removal requests—one for each URL that displays this content.
If one of your removal requests has been marked as 'Removed' but you still see that content in our search results, double-check whether the URL that's appearing in our search results is exactly the same as the one you submitted for removal (including capitalization). If not, you should request removal of the additional URL(s) that still appear in search results.