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Google Wallet online service
Wallet
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Google Wallet online service
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Google Wallet Basics
Learn More
Sign Up & Account Information
Orders & Shipping
Payments & Charges
Sending & Receiving Money with Wallet and Gmail
Security Center
Sign up & account verification
Billing and Payment Information
Logging In
Password
Account settings
Pre-authorizing Google Wallet
Order status
Returns/Refunds
Transaction changes
Digital and virtual goods cancellations
Shipping
Costs
Reviewing sellers
Payment methods
Changing your card information
Multiple charges & authorizations
Digital and virtual purchases
Paying invoices
Subscriptions
Currency conversion
Guest Wallet
Google Play balance and gift cards
Virtual OneTime Card
Troubleshooting payments
About sending and receiving money
Fees, limits, and transfer times
Your Google Wallet Balance
Managing and using a bank account
Google Wallet Purchase Protection
Privacy policies
Reporting abuse
Malware, phishing & spoofing
Fraudulent merchants
Internet safety tips
Fix a Problem
I'm having trouble sending or receiving money with Wallet and Gmail
I can't sign in to my account
I want to edit my payment methods or account settings
I'm having trouble placing an order
I have a problem with/question about a transaction
Am I being scammed or phished?
Request mediation for online transactions
Select your issue
Select your issue
Select your issue
Select your issue
Select your issue
For a Google Play Order
For a Physical Good
For a Google Wallet Balance transaction
Call us at 1-855-492-5538 or
request for an agent to call you
immediately
Additional resources
Looking for Google Wallet mobile app?
Merchant Support
Wallet