Notification

Urchin WebAnalytics Software is discontinued and is no longer supported. All Urchin documentation applies only to the Urchin product as it was at the time of discontinuation, and does not apply to any Google Analytics products or services.

Upgrading Urchin 3

Overview

Urchin 5 is an entirely new product with thoroughly revised internal workings and data formats that are not compatible with Urchin 3. Therefore an existing Urchin 3 installation cannot be upgraded by simply installing Urchin 5 in its place. However, it is possible to install Urchin 5 side by side with Urchin 3 so that you may migrate report and configuration data from one to the other. The basic Urchin 3 to Urchin 5 upgrade process consists of:

  • Installing and licensing Urchin 5
  • Deactivating Urchin 3 log processing
  • Running a migration tool to import Urchin 3 data into Urchin 5
  • Post migration configuration of Urchin 5 processing

There are some special circumstances to consider for Urchin 3 to Urchin 5 migrations:

  • Not all Urchin 3 configurations can be migrated. In particular existing configurations that rely on the Urchin 3 SubreportMode directive cannot be imported directly into Urchin 5, which does not support SubreportMode.
  • u3importer cannot be used to migrate Urchin 3 data between differing platform types as part of the import process. So you cannot, for example, take Urchin 3 databases created on a Windows platform and try to import them into an Urchin 5 installation on a Sun. u3importer must be run on a platform of the type where the Urchin 3 databases were created.
  • If you are upgrading a Sun Cobalt server, you should use the instructions in the special dedicated section of the Upgrades documentation on Upgrading Urchin 3 on Sun Cobalt.

Procedure

You should already have downloaded the Urchin 5 installer appropriate for your system. Also you will need to know the full path to your Urchin 3 config file to complete the upgrade process. Proceed as follows:

  • Install Urchin 5 as appropriate for your platform per instructions in the Installation section of the Documentation Center
  • Obtain a license for Urchin 5 and perform basic configuration of global settings such as assigning an admin password and so forth, but do not create any Profiles.
  • Run the inspector program in the Urchin 5 util subdirectory to verify that your installation is correct. If any errors are reported correct them before proceeding with your Urchin 3 migration.
  • If necessary to guarantee that no changes are made to your Urchin 3 databases during migration, deactivate your Urchin 3 log processing as follows:
    • Windows - launch the Urchin 3 configuration interface and set reports to Off as appropriate
    • UNIX-type systems - edit your crontab and comment out the line that controls Urchin processing
  • Run the u3importer program located in the Urchin 5 util subdirectory. This program will prompt you for the full path to your Urchin 3 config file, then prompt to indicate which sites you want to import into Urchin 5.

Once u3importer has finished, your Urchin 3 report and configuration data should be established in Urchin 5. Connect to the Urchin 5 administration interface and verify that you have correct Profiles for all your websites.

Ecommerce Processing

Urchin 5 has the ability to process ELF logs and correlate the data with access logs. The ELF log source can be added to the regular log source for a profile if the Urchin 5 Ecommerce module is installed.

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