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Google News Known Issues

You can use the list below to find out if your problem is a known issue. If the problem is listed here, our team is aware of it. Click on any issue listed to see its current status and further details.

Please note: Due to high volume, we're unable to answer email about our known issues. When you click the 'Report' button, you'll send a report and help us to determine how many people are experiencing the issue.

General Issues
Videos restart when the Google News homepage refreshes

We've chosen to serve the most updated news content by refreshing the page frequently, and acknowledge the tradeoff of disrupting the video playback. If you double-click on the video, you can watch it uninterrupted directly on YouTube.com.

Status: Our engineering team is not currently prioritizing this issue, but is tracking reports from users.

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Redirect notices
URLs with non-standard URL encoding are being accessed via redirect notifications.

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Local Section Issues
I don't get any news articles about my location

We may have difficulty displaying the relevant news about the location you're interested in. As you know, we're constantly looking to improve our coverage. If you have a local website that you're unable to find in Google News, please let us know.

Status: Our engineering team is not currently prioritizing this issue, but is tracking reports from users.

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Zipcode brings up wrong location in my Local section

If you're trying to create a custom section based on your zipcode, Google News may display inaccurate locations. Please report the zipcode for which you're experiencing issues.

Status: Our engineering team is not currently prioritizing this issue, but is tracking reports from users.

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I enter my location, but the articles provided are about another location

In some cases, we aren't able to generate accurate results with the data you provide. Please try using a combination of at least two of the following fields: city, state, or country.

Status: Please try the workaround above in order to improve the quality of results for your Local section.

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Personalization Issues
I can't keep specific keywords from showing up in my custom section

Our current structure for creating a custom section may not allow you to restrict your search query by using the [-] operator.

Status: Our engineering team is looking into adding this and other expanded search options for Google News Custom Sections in the future.

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I can't restrict the articles in my custom section to a specific site

Our current structure for creating a custom section may not allow you to restrict your search query for articles from a single news site by using the [site:] operator.

Status: Our engineering team is looking into adding this and other expanded search options for Google News Custom Sections in the future.

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Don't see your issue listed above?

If you've found a new problem that's not listed on our Known Issues page, let us know and we'll investigate.

Recent fixes

  • Google News Sitemaps is showing "0 Indexed URLs" in my Webmaster Tools account