Google and its partner affiliates may ask customers to rate and review businesses featured in Local Services Ads. These ratings can appear in search results, as well as in each provider’s profile.
Reviews you leave for Local Services Ads are now governed by Maps user contributed content policies. Learn more about Prohibited & restricted content.
Reviews should be based on your personal experience and be specific, factual, and relevant to the services you received.
Write what you think would be helpful for other readers to know and be respectful even when leaving a negative review. For example, a helpful review may focus on a provider’s professionalism, quality of work, and whether the price was a good value.
You won't receive any compensation or consideration in return for your review, and providers are prohibited from offering consumers compensation in return for their reviews.
Providers can reply to reviews, which can help build customer trust, but neither providers nor consumers should attempt contact outside the Reviews platform. Learn how to Read & reply to reviews on Google.
How to leave a review for a Local Services provider
You can search for the provider's profile on Local Services and use the Write a Review feature:
- Search for the business on Google Search.
- Click on the link of the business to view its full profile.
- Go to the "Reviews" section, then click Write a Review.
- Write a review and give a star rating for the business, then click Post.
Alternatively, you can leave a review on Google maps. Learn how to Add, edit, or delete Google Maps reviews & ratings.
