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Google Search Appliance
Using Google Search Appliance
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General
Licensing
Installation, integration and deployment
Accessing your content
Administration features
User features
Security
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Google Enterprise Professional Program
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Does the Google Search Appliance integrate with corporate portal systems?
Can the Google Search Appliance index documents stored in Microsoft SharePoint?
What are the expected annual costs for the Google Search Appliance?
How is the Google Search Appliance different from the Google Mini?
What does web-enabled mean?
How are updates applied?
What's new with the GSA?
Are there any options to customize security?
How does the Google Search Appliance fit in Google?
How is the Google Search Appliance different from the Google Mini?
Can I crawl and index other people's (third-party) content?
Will the search results ranking system of the Google Search Appliance work effectively in an intranet environment?
Is the Google Search Appliance available internationally? In Europe? Japan? Asia?
What type of hardware, RAM, processors, and memory does it use?
Can I run the Google Search Appliance software on my own hardware?
Do I have to brand the search results with the Google logo?
Does the Search Appliance honor robots.txt and robots meta tags?
How is Google Search Appliance different from other enterprise search solutions?
How are ranking and relevancy determined?
Does the Search Appliance show ads like Google.com?
Besides the Google Search Appliance, what else do I have to purchase?
Can the Google Search Appliance be used on e-commerce sites?
Can a single Google Search Appliance crawl both internet and intranet content?
How does the Google Search Appliance perform in intranet environments?
I'm interested in features such as "Cross Language Enterprise Search." How can I get these features?
Why is The Google Search Appliance offered as an appliance instead of software?
If I'm already a GSA customer, how do I upgrade to version 6?
Don't you think the hardware approach is a bit outdated? Are you planning to move enterprise search into the cloud?
Can I configure the user interface of Google Search Appliance search results?
What are the expected annual costs for the Google Search Appliance?
What are the license terms for the Google Search Appliance?
What is counted as a document for the license limit?
For licensing purposes, how are 'documents' counted with respect to database records?
What is the price of the Google Search Appliance?
What are the licensing points for the GSA? What product models support each license point?
Is there a change in pricing with Version 6?
What about customers who need to scale beyond 10 million documents; beyond 30 million?
Do I have to install the appliance behind a proxy server?
Does the Google Search Appliance integrate with corporate portal systems?
How are updates applied?
How do I allow my users to get access to the search results?
How do I configure the appliance to crawl my site?
How long will it take to install the Google Search Appliance?
What do I need to do if I change or update my website content?
What do I need to do in order to deploy the appliance on my network?
Which types of networks is the appliance compatible with?
How can I get Google OneBox for Enterprise modules?
Are there any preloaded OneBox modules?
I just want the OneBox code, do I need anything else?
Can I control how the results display?
Don't you think the hardware approach is a bit outdated? Are you planning to move enterprise search into the cloud?
Can you provide us the list of languages the product supports?
Can I search more than one domain?
Can the Google Search Appliance index Lotus Domino?
Can the Google Search Appliance index and search file systems?
Can the Google Search Appliance index UNIX file systems?
Can the Google Search Appliance index content in databases directly?
Can the Google Search Appliance index documents residing in content management systems?
Can the Google Search Appliance index documents stored in Microsoft SharePoint?
Can the appliance crawl XML files?
Does the Google Search Appliance index information in JavaScript?
Does the Google Search Appliance search dynamically generated content?
How can I insure that new content is added to the Google Search Appliance?
How can I web-enable my file shares or databases?
How does Google Search Appliance handle frames within web sites?
How frequently does the Google Search Appliance crawl my site?
What are the bandwidth requirements of the Google Search Appliance?
What does web-enabled mean?
What file formats are supported?
What happens when I add more documents?
Will the Google Search Appliance index non-web document types like Microsoft Office, Excel, PowerPoint and PDF documents?
What are the licensing points for the GSA? What product models support each license point?
What about customers who need to scale beyond 10 million documents; beyond 30 million?
Can I delegate administration to multiple users/roles?
Can I see what visitors are searching for on my site?
Do I have control over the ranking of search results?
Do you provide a search API?
Does Google provide support for categorization?
How can the administrator monitor the appliance?
Is it possible to force certain documents to be returned at the top of the search results?
What kind of reports can I get from the appliance?
What operating system (OS) does the Google Search Appliance run on?
What is a OneBox module?
What if I want two OneBoxes?
Can I control how the results display?
What's new with the GSA?
Don't you think the hardware approach is a bit outdated? Are you planning to move enterprise search into the cloud?
Can you provide us the list of languages the product supports?
I'm interested in features such as "Cross Language Enterprise Search." How can I get these features?
What about customers who need to scale beyond 10 million documents; beyond 30 million?
Does the appliance provide a way to troubleshoot any issues?
Can I subdivide my site into separate sections so that visitors can search any of these areas individually as well as the whole site?
Can the appliance sort results by date?
How does the appliance generate spelling suggestions? Can I edit the spelling dictionary?
Google.com has some really cool features? How can I get those?
What's new with the GSA?
Can you provide us the list of languages the product supports?
I'm interested in features such as "Cross Language Enterprise Search." How can I get these features?
How does the GSA work with multiple sign-on systems to authenticate users?
Do you support the crawling and indexing of https or secure server content?
Does the Google Search Appliance create any security issues?
Does the Google Search Appliance handle document-level security?
Does the Google Search Appliance integrate with single-sign-on security systems?
Do the OneBox modules communicate with Google.com?
Does the Google Search Appliance include support for Kerberos?
How do I buy the Google Search Appliance?
Is there a trial version of the Google Search Appliance available?
What are the expected annual costs for the Google Search Appliance?
Do you have special pricing for non-profits? Universities?
Is there a change in pricing with Version 6?
If I'm already a GSA customer, how do I upgrade to version 6?
How do I become a Google Enterprise Professional?
Who can become a Google Enterprise Professional?
What are the requirements to be a Google Enterprise Professional?
What type of services do Google Enterprise Professionals provide?
Does Google offer professional services?
Is support included in my license, or do I pay extra?
Is phone support available?
What happens if I don't renew my support?
What if I have a technical problem or question?
What if something goes wrong with the Google Search Appliance hardware?
What types of software updates are included with support?
Is the support contract renewable?
What if I need help with building OneBox modules?
What are the support terms for the GSA?
Additional resources
Google Search Appliance Product Forum
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Customers
Search Appliance Documentation
